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Privacy policy
How Handled Home Care LC collects, uses, and protects your information — including protected health information (PHI).
1. Information we collect
We collect personal identifiers, medical records, care plans, and financial information needed to deliver home care services and meet our legal obligations.
2. Use of PHI
Protected health information is used for providing home care services and coordinating care, as well as billing, quality improvement, and regulatory compliance activities.
3. Disclosure of PHI
We share protected health information with the caregivers who directly provide services to you, only as necessary for the delivery of care.
4. Safeguarding PHI
We implement administrative, technical, and physical safeguards — including staff training, access controls, encryption, and secure document storage.
5. Your rights
You may access your records, request corrections, limit certain uses of your information, and request confidential communication of your health information.
6. Changes to this policy
We may update our privacy practices from time to time and will inform clients of substantial changes.
7. Contact
Direct privacy questions or concerns to info@handledcare.com.